No Data Selling
Hamari revenue sirf aapke deposits aur house rake se aata hai. Aapka personal data advertising networks ya data brokers ko nahi bechte.
LEGAL REFERENCE
Privacy Policy jo aapka account mehfooz rakhta hai
qr21 par aapka personal information aur payment details ko hum sikh tarah hifazat karte hain. Yeh privacy policy batata hai ke humara data collection, storage aur use kaise...
Data encryptionAccount securityPayment privacyLocal compliance
Hamara data handling approach
Jab aap qr21 par account banate ho, hum aapka naam, phone number, email aur payment details collect karte hain. Yeh sab information sirf aapke account verification, deposits aur withdrawals ke liye use hoti hai. Hum third-party ko aapka data share nahi karte, siwal uss jaga jahan local qanoon ijazat deta hai. JazzCash, Easypaisa, SadaPay aur Raast ke saath transaction log hum secure
servers par rakhte hain. Aapka account password hamesha encrypted rehta hai, aur login attempts ko hum monitor karte hain. Agar koi suspicious activity dekhi jaye, hum aapko turant inform karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY MADAD
Agar aapko privacy sawaal hon
Aapke data aur privacy ke bare mein koi bhi pooch-taach ke liye hum ready hain. Email, live chat ya support ticket ke zariye aap hum se rabta kar sakte ho. Hamara team Pakistan mein based hai aur Urdu mein jawab deta hai.
Team online
Email Support
[email protected] par likhen. Hamara team 24 ghanton ke andar reply karega. Privacy-related sawaalaat ke liye alag inbox hai jo sirf legal team dekhta hai.
Live Chat
Lobby mein bottom-right corner par chat button dab kar direct hamary team se baat karien. Evening aur raat ko support milta hai. Urgent privacy issues ke liye priority queue hay.
Account Settings
Aapka profile mein Privacy Settings section hai. Wahaan se aap dekh sakte ho ke aapka data kaisy stored hai aur cookies ko manage kar sakte ho.
MEHFOOZIYAT KE NISHAAN
Hamara privacy commitment
qr21 par aapka trust sab se zaroori hai. Hum jis tarah aapka data rakhte hain usme transparency aur accountability honee zaroori hai. Supported ilaqon mein hum local data protection laws follow karte...
SSL Encryption
Har transaction aur login ke waqt hum 256-bit SSL encryption use karte hain. Matlab aapka password aur payment details internet par encrypt rahta hai.
Secure Servers
Hamara server infrastructure redundant aur geo-backed hai. Data loss ke khilaaf backup har 4 ghonton mein hota hai. Server access logs monitored rehte hain.
Limited Retention
Account delete hone ke baad aapka personal data 90 dino mein puri tarah wipe ho jata hai. Financial records sirf tax aur audit ke liye 7 saal rakhte hain.
Payment Tokenization
JazzCash, Easypaisa, SadaPay aur Raast transactions tokenized hote hain. Humara payment gateway aapka actual card number nahi store karta.
No Third-Party Ads
Hum aapka email ya phone number marketing companies ko nahi dete. Sab communication sirf qr21 se aata hai aur opt-out kiya ja sakta hai.
Regular Audits
Hamara security team quarterly penetration testing karta hai. Vulnerability disclosure program bhi hai agar kisi ko koi issue milay.
PRIVACY VS DUSRAY PLATFORM
Hamara approach alag kyu hai
Baut sari websites visitor tracking aur data bechti hain. qr21 par hum yeh nahi karte. Aapka lobbye aur gaming history sirf aapke account mein visible hoti hai.
Transparent Cookie Policy
Settings mein analytics aur ad cookies ko toggle kar sakte ho. Essential cookies (login ke liye) zaroori hain, lekin tracking cookies optional hain.
Pakistan-First Compliance
Hum Pakistan ke data protection guidelines follow karte hain. Jahan local qanoon ijazat deta hai wahaan hi data collection hota hai.
User Right to Access
Email karte ho to hum aapko apna complete data profile send kar dete hain — kaun si information store hai, kaisa use ho rahi hai sab.
Right to Deletion
Account delete karna ho to complete removal process ek click se ho jati hai. 90 din mein hamara system sab delete kar deta hai.
Independent Privacy Officer
Hamara privacy officer company se independent hai aur security breaches ko apne aap investigate karta hai.
No Forced Upgrades
Privacy settings update ho to aapko notification milta hai aur opt-in karna padta hai. Pahle se consent liye bina settings change nahi hote.
Jo dikhai dey raha hai vo sab secure hai
qr21 ke interface mein jo payment chips aur settings dikhte hain, un sab ke peeche privacy safeguards hain. JazzCash, Easypaisa, SadaPay aur Raast button jo lobby...
Payment Chip Visibility
Lobby ke upar JazzCash, Easypaisa, SadaPay aur Raast buttons jo hain, un par click karte ho to aapka account ID aur payment history sirf aapko visible hoti hai.
Transaction History
Account mein Deposits aur Withdrawals section mein har transaction ki date, amount aur status dikhta hai. Receipts PDF mein download kar sakte ho.
Active Sessions Monitor
Security tab mein dekh sakte ho ke kaun kaun se devices se aapka account access ho raha hai. Unknown session remove kar sakte ho.
Login Alerts
Naya device se login ho to aapka email aur SMS par alert jata hai. 30 seconds mein unrecognized login ko block kar sakte ho.
Privacy Preference Center
Settings mein Privacy tab ke under sab kuch control hai. Marketing emails, notifications, aur tracking — sab ko on/off kar sakte ho.
Data Export Option
Account settings mein 'Export My Data' button dab kar aapka sab information JSON format mein download kar sakte ho.
Privacy ke bare mein zyada poochtey ho to...
Nahi. Aapka password hashed aur salted form mein store hota hai — matlab sirf aap ka password database mein readable nahi hota. Agar hacker bhi database access kar le to aapka password decode nahi kar sakte.
Turant unauthorized transactions ko hum rollback kar dete hain aur aapko email se inform karte hain. Account lock ho jata hai aur verification process se hi reopen hota hai. 30 din ki transaction protection policy hai.
Payment gateway ke zariye aapka phone number encrypt hota hai. qr21 aapka JazzCash/Easypaisa account details store nahi karta — sirf transaction reference number rakha jata hai. Agar payment fail ho to 24 ghonton mein refund apne aap ho jata hai.
Analytics cookies jo aapke gaming patterns dekhen, un ko settings se disable kar sakte ho. Essential cookies (login ke liye) zaroori hain. Third-party tracking cookies nahi use karte — sirf hamara internal analytics hai.
Complete deletion process 90 din mein final hoti hai. Deposits ke records tax/audit ke liye 7 saal rakhne padti hain (Pakistan law ke under). Personal details sab wipe ho jate hain aur account recovery nahi ho sakta.
Jahan local qanoon ijazat deta hai, valid legal order ke through haan. Lekin aise mein aapko inform karte hain ke data request aya hai (jab tak law mein gag order na ho).
Haan. Is page ke bottom par 'Download as PDF' button hai. Full policy apne saath rekhne ke liye download kar sakte ho. Updates ho to aapko email se notify kara jata hai.